Not able to print international shipping label

Hanamarket
Contributor
Contributor

I was trying to ship a package to an APO address which required custom form.  After everything is ready to be process, I am getting the following message.

 

Unable to print the requested label at this time. The following error occurred.

Please check your shipping preferences to make sure the correct printer is selected.

 

I looked everywhere to find shipping preferences to make sure the printer is selected correctly, but I can't find it.  Can someone please help?  Thank you very much!

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1 REPLY 1

easanborn717
Contributor
Contributor

I am also having this problem.  Have you found a solution?

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