Is PayPal Requests Down?

KellyH79
New Community Member
Can’t send requests for $ today- is the system down?
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2 REPLIES 2

LorGold
Contributor
Contributor

I sent two requests for funds.  Both vanished from my Activity and Summary pages.  The client can't pay because PayPal doesn't have record of the request.  

I have the two emails from PP that show the requests.  I can see the Activity Report from the email link (Manage Your Request) which shows the transaction details and the transaction ID #, but there is NO RECORD of the request in my account, so I can't cancel it or resend it.  Because it is GONE!!  OMG.  

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PayPal_Rich
Moderator
Moderator

Hi @LorGold,

 

I responded to your question in another thread. I hope this helps. Here's a link to that post: https://www.paypal-community.com/t5/Business-Tools/Request/m-p/2019345/highlight/true#M6394


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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