How to get email notification of direct payments to my business account

imagemodeuk
Contributor
Contributor

I was receiving email notifications when payments were made direct to my business account. Since setting IPN for instant notification of sales on my website, those payments are notified, but not direct payments from people who have not used m y website. How do I fix this?

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2 REPLIES 2

PayPal_Brooke
Moderator
Moderator

Hi @imagemodeuk

 

I am sorry to hear that you are not receiving email updates for payments received. So we can look into the concern further, please contact our customer service. You can call, send a private messages through Facebook or send a direct message through Twitter.

 

Please enjoy the rest of your day. 

 

Thanks, 

Brooke

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imagemodeuk
Contributor
Contributor

Thanks Brooke, but I don't have a Facebook or Twitter account, so going to those places is not an option for me.

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