How do I update payment confirmation emails customers receive?
palmierisalon
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Posted on
Mar-30-2020
06:03 AM
Is there a way to update the payment confirmation email that automatically is sent to someone upon completion of sale? I want to add a line regarding our offices being temporarily closed due to COVID-19 and their gift cards will ship out as soon as we reopen. Please advice. Thank you
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Gelai0408
PayPal Employee
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Mar-30-2020
06:27 AM
Hi Palmierisalon.
Payment confirmation that is sent by PayPal is system generated and there is no option to edit the content. You can directly send a message to the buyer so that they can also be aware for latency of the item due to Covid
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