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How do I show item was emailed vs shipped?

New Community Member

How do I show item was emailed vs shipped?

Client Paid for Item and it was digital in nature and was emailed the Item. Item was confirmed received by them and working great! I didn't ship this item. How do I show it was emailed vs shipped?

2 REPLIES 2
Contributor

Re: How do I show item was emailed vs shipped?

Well PayPal does not support Digital transaction protection

Esteemed Advisor

Re: How do I show item was emailed vs shipped?

@TheAA 

 

???

 

@Odie1952 

 

Mark the transaction as shipped first then on the buyers end the option should be available to mark it as item received.


Advice is voluntary.
Kudos / Solution appreciated.