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How do I issue a return label for goods no longer required by buyer?

New Community Member

How do I issue a return label for goods no longer required by buyer?

I need help finding info on how to send a return label please.

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Re: How do I issue a return label for goods no longer required by buyer?

The customer should do this themselves, just send them to the following link: https://www.paypal-returns.com/hc/en-gb/requests/new

 

They will need to pay for shipping and obtain a label themselves, but the link above allows them to get refunded.