How do I change the spelling of a customer'is name on an invoice?

Honey_Fingers
New Community Member

Hello : )

 

I'm a new PayPal user. I have tried searching for this topic but had no luck.

 

I have misspelled a customer's name on an invoice-- and they need to correct spelling for tax reasons.

 

Can I reissue an invoice (with the correct spelling) or send a receipt (with the correct spelling)?

 

Many thanks

 

Nic

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @Honey_Fingers,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Here's how to cancel an invoice:

  1. Go to www.paypal.com/ and log in to your account.
  2. Locate the payment in your Activity and click Cancel.

I hope this helps.

 

Cristina

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