How do I change the spelling of a customer'is name on an invoice?
Honey_Fingers
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Posted on
Aug-28-2019
05:15 PM
Hello : )
I'm a new PayPal user. I have tried searching for this topic but had no luck.
I have misspelled a customer's name on an invoice-- and they need to correct spelling for tax reasons.
Can I reissue an invoice (with the correct spelling) or send a receipt (with the correct spelling)?
Many thanks
Nic
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Invoicing
1 REPLY 1
PayPal_Cristina
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Sep-03-2019
05:37 AM
Hi @Honey_Fingers,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. Here's how to cancel an invoice:
- Go to www.paypal.com/ and log in to your account.
- Locate the payment in your Activity and click Cancel.
I hope this helps.
Cristina
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