How do I apply cash payments to an existing PayPal invoice?
Dodent
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Posted on
Feb-16-2020
08:19 AM
I’ve issued an invoice. The customer gave me cash to apply to the balance. How can I apply this to their existing invoice to reflect the new balance owed? Thanks for your help!
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PayPal_Olivia
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Feb-20-2020
12:06 PM
Hi @Dodent,
Thank you for your post! For the receipt of a cash payment that would not reflect in the payment history of your account, you may need to make a new invoice.
I'm sorry for the inconvenience.
Olivia
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