cancel
Showing results for 
Search instead for 
Did you mean: 

Error creating label: We could not complete the payment with PayPal.

Contributor

Error creating label: We could not complete the payment with PayPal.

I get this message when trying to create a shipping label via USPS through Ebay for a customer that has paid for a purchase. 

 

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup, such as funding sources, and try again.

 

Please Help 

3 REPLIES 3
PayPal Employee

Re: Error creating label: We could not complete the payment with PayPal.

Hi @swilliams3,

 

I'm sorry about the issue you're experiencing with your eBay Shipping Label.

It sounds like it's an issue with the funding source that is linked to your subscription for eBay Shipping Labels, go to this page for more details on how to update: https://www.paypal.com/us/smarthelp/article/faq1414.

 

Alternatively, you can also create discounted shipping labels with PayPal Shipping.

Here are more details if you're interested: https://www.paypal.com/us/smarthelp/article/what-is-paypal-multi-order-shipping-faq3556?app=searchAu....

 

Thank you.

Contributor

Re: Error creating label: We could not complete the payment with PayPal.

The link you provided does not work.

The problem is print label from Ebay. Not from Paypal.

Many peoples have this problem since 2015. No resolution yet.

Print USPS label from Paypal is ok. But some times more expensive than Ebay.

 

New Community Member

Re: Error creating label: We could not complete the payment with PayPal.

hi , have been facing this issue since ebay renew the website , does anybody know how to fix this issue please ?