Double payment

tomcaz
Contributor
Contributor

I accidentally purchase two shipping labels for the same item to the same buyer. How do I get a credit for the errant purchase?

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tomcaz
Contributor
Contributor

Thank for your help angelleye, but I went through Ebay and solved my problem.

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4 REPLIES 4

angelleye
Advisor
Advisor
You can void the label and it will give you a refund for the shipping paid.

https://www.paypal.com/us/smarthelp/article/how-do-i-void-a-ups-label-i-created-with-paypal-shipping...
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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tomcaz
Contributor
Contributor

Thanks for your reply. I went o the summary page but do not see an option to void transaction.

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angelleye
Advisor
Advisor
Can you provide a screenshot of the transaction details page for the label payment transaction (with sensitive data masked)?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Solved

tomcaz
Contributor
Contributor

Thank for your help angelleye, but I went through Ebay and solved my problem.

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