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Did not print an eBay, label but it was paid for but was not enough.

New Community Member

Did not print an eBay, label but it was paid for but was not enough.

Hello all I listed a large item on eBay but underestimated the shipping and insurance. The buyer paid for my estimate but it was woefully short of the actual shipping charges of the $114. The buyer paid about half of that which we estimated to be the shipping costs but once it was packed and crated, and taken to FedEx- those were the charges. I paid that out-of-pocket but I would like to get the funds that the buyer paid into eBay and have it credited to my account to at least minimize the difference that I had to pay out of pocket. How do I get the customers payment for postage even though I did not use eBay's label printing service for this large shipment thank you for your help