Depop shipping label problem

Temp20230526DK
New Community Member
I just sold my first item on depop yesterday and tried to print the shipping label but it said my PayPal account needs to be verified. I verified then was told it may take a few hours. It’s been almost 24 hours and it still say I cannot view the label because my account is unverified but when I log into my PayPal it is. I’ve seen many others have this problem but have not found a solution. Someone help me view the shipping label please!
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49 REPLIES 49

POTENTIAL SOLUTION: THE APP SAYS YOUR VERIFIED BUT GO ONLINE!

I had this exact same problem! I sold something and it kept saying my PayPal needs to be verified. Everything checked out on the PayPal app but when I went on my laptop to PayPal.com it said that I wasn't verified! I went to my pending payments and tried to click "Accept" and then it said my account needed to be verified so a new window popped up where I linked my bank account and was then fully verified. 

#1. Go on a laptop onto paypal.com

#2. Go to pending payments and click accept

#3. A new window should pop up letting you know you're not actually verified. 

#4. Follow the link that says "Get verified" 

#5. Link your bank account. 

#7. Open up depop and you should be able to see your shipping label.

#6 You can also chat with PayPal and they can link it for you if you're having trouble (that's what I did bc it wasn't working on my end).

 

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abbyharangozo
New Community Member
did anyone find a solution to this? i’m having the same problem
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savannahhoney
Contributor
Contributor
you need to link a card as well as your bank. try linking your bank and it should let you see the shipping label
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savannahhoney
Contributor
Contributor
i’m having the same issue! has anyone found a solution?
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lizzsixx420
Member
Member

has anyone found a solution. I linked my bank account and everything and it still won't work. I need to ship my item out asap

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sarahep98
Member
Member
hi!!! found a solution from Reddit! you need to link your bank account to your paypal — so go to where you add your credit card, press the lil plus button, and link your bank from there :~) i was having this same issue & after i did this i figured i would have to wait another 24 hours but after i did this i closed out both paypal and depop & opened depop back up right away and i could finally access the shipping label !!! yeehaw hope this helps 🙂
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isabelladarragj
Contributor
Contributor
I am having this same issue. Has anyone figured out a solution?
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Lydia222
Member
Member
I have too what do I do!!
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EM2003
Member
Member
Has anyone got a solution? I need to ship my item by tomorrow! I linked my bank account and card and it still doesn’t work
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lybaqureshi
Contributor
Contributor
SOLUTION! go to settings, then “banks and cards” and add your bank account. once you’ve linked your bank account, paypal will say at the top “$___ money is waiting for you”! don’t he shipping label will then appear on depop. hope this helps ❤️
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