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Depop shipping label problem

isabellechou
Member

Re: Depop shipping label problem

hey everyone! my account IS confirmed i had an online agent confirm this and i still haven’t received a shipping label! any solutions anyone?
Aswazz402
Contributor

Re: Depop shipping label problem

I’m having the same problem:( also having problems getting refunds & accepting payments
metalface
Member

Re: Depop shipping label problem

me too!! everything was already verified beforehand and it still says i need to verify?? has anyone figured out the issue??
bella____
Contributor

Re: Depop shipping label problem

has anyone had this problem with their bank account already linked? i have both my cards and bank linked to my paypal and tried to re-link my bank but it still wont work. 

giselle2606
Contributor

Re: Depop shipping label problem

Check your email connected to your depop is the same as your PayPal one if not change the depop email.
shanniecc
Member

Re: Depop shipping label problem

verify and link your bank! also if you log in from a laptop, it will give you options to accept for decline payment, when you accept it will lead you to help verify your account 

Re: Depop shipping label problem

POTENTIAL SOLUTION: THE APP SAYS YOUR VERIFIED BUT GO ONLINE!

I had this exact same problem! I sold something and it kept saying my PayPal needs to be verified. Everything checked out on the PayPal app but when I went on my laptop to PayPal.com it said that I wasn't verified! I went to my pending payments and tried to click "Accept" and then it said my account needed to be verified so a new window popped up where I linked my bank account and was then fully verified. 

#1. Go on a laptop onto paypal.com

#2. Go to pending payments and click accept

#3. A new window should pop up letting you know you're not actually verified. 

#4. Follow the link that says "Get verified" 

#5. Link your bank account. 

#7. Open up depop and you should be able to see your shipping label.

#6 You can also chat with PayPal and they can link it for you if you're having trouble (that's what I did bc it wasn't working on my end).

 

abbyharangozo
New Community Member

Re: Depop shipping label problem

did anyone find a solution to this? i’m having the same problem
savannahhoney
Contributor

Re: Depop shipping label problem

you need to link a card as well as your bank. try linking your bank and it should let you see the shipping label
savannahhoney
Contributor

Re: Depop shipping label problem

i’m having the same issue! has anyone found a solution?