Depop shipping label problem

Temp20230526DK
New Community Member
I just sold my first item on depop yesterday and tried to print the shipping label but it said my PayPal account needs to be verified. I verified then was told it may take a few hours. It’s been almost 24 hours and it still say I cannot view the label because my account is unverified but when I log into my PayPal it is. I’ve seen many others have this problem but have not found a solution. Someone help me view the shipping label please!
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49 REPLIES 49

lindsayfiek
New Community Member
I am having the same problem too and I have 25+ orders I need to ship out. Has anyone found a solution?
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Meghaninserra
Contributor
Contributor
I had this same problem the other day and I had to go on PayPal and confirm my bank account. They’ll send you 2 transactions to your bank mine was 0.05 and 0.15 cents and then you have to put in that amount to confirm the account. The money took about a day and a half to show up in my bank account. Then I went to Depop and the shipping label showed up right away
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stephanielitman
New Community Member

SOLUTION FOUND someone said it before, but in the pay pal app, go to settings, cards and banks, and enter your bank account not just your card, and it will all be fixed!!!!!

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isabellechou
Member
Member
hey everyone! my account IS confirmed i had an online agent confirm this and i still haven’t received a shipping label! any solutions anyone?
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villan6
Member
Member
my bank is already linked and im still having this issue 😞
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Aswazz402
Contributor
Contributor
I’m having the same problem:( also having problems getting refunds & accepting payments
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metalface
Member
Member
me too!! everything was already verified beforehand and it still says i need to verify?? has anyone figured out the issue??
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bella____
Contributor
Contributor

has anyone had this problem with their bank account already linked? i have both my cards and bank linked to my paypal and tried to re-link my bank but it still wont work. 

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Temp20230526DL
Contributor
Contributor
Check your email connected to your depop is the same as your PayPal one if not change the depop email.
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shanniecc
Member
Member

verify and link your bank! also if you log in from a laptop, it will give you options to accept for decline payment, when you accept it will lead you to help verify your account 

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