Delete/ Cancel Paid Invoice 2019

vel_A
Contributor
Contributor

Hi,

I have made a mistake in the invoice and have recorded the payment in PayPal. Only then i found the mistake in the Invoice. Is there a way to delete the invoice . I searched for the previous posts and found no solution to this. I cannot even cancel, when i try it says

"Please select one or more unpaid invoices that include an email address."

So, how do i delete it? why is there no option to delete or edit the invoice?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @vel_A,

 

Thank you for your post!

 

Once an invoice is paid, it would not be able to be deleted or modified, as it is now part of the record. I'm sorry for any inconvenience. 

 

Olivia

 

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