Combining orders

Codig0925
New Community Member

I shipped out two separate orders in one package. When I entered in the tracking numbers it said one was invalid. Is there away to combine both orders into one?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Codig0925

 

Not a sensible idea.

If your buyer paid in 2 transactions you should ship in 2 transactions.

Otherwise your buyer could open 2 disputes and you would only have proof of delivery for x1 of those orders.

If you are going to combine orders then invoice your buyer to pay x1 payment.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.