Changing the Minimum Payment on an invoice

RGVictor
Contributor
Contributor

I want to change the minimum amount due on an existing invoice with payments already collected on it but the field can no longer be edited.

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4 REPLIES 4

PayPal_JonK
Moderator
Moderator

Hello @RGVictor,

 

Thanks for reaching out on our Community Help Forum! After some research, it looks like what you're looking for is not a functionality just yet. Once the invoice is partially paid status, it doesn't look like you are able to change the minimum payment. That's a great idea though, thank you for letting us know that's something that our customers may need in the future. I'll make sure to pass your feedback on. In the meantime, I might recommend creating a new invoice where you can set the Minimum Payment to be lower. Thanks again, have a great day!

 

Cheers,

 

- Jon K


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bradhouser
Contributor
Contributor

Seven months later and this feature is still missing. Of course, it is a desirable feature!

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RGVictor
Contributor
Contributor

WORKAROUND I'VE DISCOVERED: The ability to change the minimum payment does work from the mobile app.

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RGVictor
Contributor
Contributor

Creating a new invoice just for that would

 

1. make the business a nuisance to the customer sending "yet another link"

2. create separation of accounting for payment on one item for both sides

 

WORKAROUND I'VE DISCOVERED: The ability to change the minimum payment does work from the mobile app.

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