Cannot print postage labels
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Hi,
I'm trying to print a shipping label to send an item that I've sold on eBay but it's not working.
On PayPal I get the error:
Your payment for postage cannot be processed because it exceeds your available balance. Please add a credit card or bank account to your account to complete this label purchase. ERRORCODE-50023
Even though there is over £500 on the PayPal account balance & also a unexpired card linked to the account.
On eBay I get the error: (when trying to purchase Royal Mail)
Error creating label:
is there anything I can do?
thank you
- Labels:
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Shipping labels
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Hi Cf000 and welcome,
I am sorry to hear that you are having such issues with this. I can see that your post was a few days ago so I am hoping you have got it resolved by now. If not please contact us directly so we can help you further with this. To contact us please click on the "Help & Contact" link at the bottom of any PayPal page.
Thanks for your post and please keep us posted as it may help other members,
Paula
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