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Can the email receipt message be changed?

New Community Member

Can the email receipt message be changed?

I would like to change the email receipt a donor makes. For instance, right now they receive an email with the subject line, "You sent an automatic payment to..." and content, "

Thank you for your payment to 

 

Here are the details about your automatic payment for Monthly Recurring Donation Options.

 

 

 

About your payment

Transaction ID: 

December 28, 2019

Payment amount

$50.00 USD

 

Total amount of this transaction

$50.00 USD

 

 

You paid with

 

 

 

Payment to recipient

$50.00 USD

 

Amount you'll pay

$50.00 USD

"

 

Where do I go in my dashboard to change this email?

1 REPLY 1
Moderator

Re: Can the email receipt message be changed?

Hi @thepicollection,

 

Thank you for your post and welcome to the Community Forum!

 

This seems to be an automatic PayPal email and we would not have the option to change it, I am afraid. 

 

I hope this helps.

Martina