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Can't print shipping label.

Contributor

Re: Can't print shipping label.

"Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023"

I have $1500+ in my account, WTF?

Contributor

Re: Can't print shipping label.

Did anyone get this resolved ?
Contributor

Re: Can't print shipping label.

So this worked for me. I'm not sure if it will work for everyone else. 

After messing getting that ERROR message like a 100 times.

I figured out that, you're supposed to add a card. 

Having your bank link is not the same as having your card linked apparently.

Contributor

Re: Can't print shipping label.

Seriously? The money was deducted from my account balance, but in order to print out the label a debit or credit card has to be connected to the account? This is ridiculous. This didn't solve my problem by the way. When I go to print my label I get a message saying that "there was an error, but your account was not charged for this transaction. Please try again later." My account was charged though. The representative I called basically told me that she would send me a copy of the instructions for submitting a tech report & I would have to void the label & pay for one in the post office... So I will be waiting for 3 weeks to get my money back and pull more money out of my pocket for another more expensive means of shipping at the post office to boot. Yep... I am so done with PayPal and their absurd policies.
Member

Re: Can't print shipping label.

I have both of my account and card linked, verified.

I have been successfully printing labels for multiple times until now.
The error pops up every time I tried!

WHY?

Member

Re: Can't print shipping label.

Same thing for me, except I had an expired card on there. Not the one I was using, but it apparently matters.