New to the community? Welcome! Please read our Community Rules and Guidelines
I had the same problem! I've been receiving lots of random error messages that usually go away after 10 annoyed attempts of me refreshing the page. However, this error code (ERRORCODE-60017) never seemed to go away! I FINALLY was able to print my shipping label after I edited the buyer's address and removed an extra space after the zip code. Try editing the addresses and make sure there are no lagging spaces!
This problem has been going on (on and off) for years, but I don't see a solution.
What I do see is people telling users that it must be something wrong on their computer,
with their return address, with the customer's address etc..
This doesn't explain why:
1. The label may go through if the page is refreshed. Or not.
2. The return shipping address that *must* be bad.. worked 60 seconds ago and
worked fine for the last 5 years.
3. The shipping address that isn't in the US is magically OK 10 seconds later.
4. The shipping address that *must* contain some sort of error worked yesterday
5. The address that *must* be bad is verified by Paypal
I understand employees having customers check these things. But if Paypal cannot
admit there is a problem with the shipping module, it will not be solved. And insulting
the intelligence of the users is not the solution.
There are other shipping options out there if this can't be fixed, but I prefer the
convenience of the built in shipping. There are also other payment options, and
some of those include shipping modules, too.
I just tested Paypal/ship now and no problem,I am on AOL/IE11.
Try downloading adobe reader again,update your Java script,shut down ,restart,whateever,launch a different browser,Mozilla fire fox
got the same error. Called paypal have to wait 57 minutes for them to call me back. Your post helped me greatly.
There were extra spaces in the shipping address.
I removed them and it worked
Thank you so very much.
I am having this same error, did you end up figuring this out?
Hey Joe, I started getting this error message on 11-11-16 and it looks like you had the same problem. I cant print out labels after hundreds of successful labels printed and I get ERRORCODE-50001. It must be an error on their side. Did you find anything out?
I get a shipping error now and then, but I start using USPS online shipping. The problem is that USPS doesn't have 1st class mail, only priority.
I do wish AMZ had a non-AMZ customer shipping service, I would use it in a heartbreak instead of Paypal shipping.
Ive been trying all day to ship items through paypal usps and failed on 8 tries .
It worked fine yesterday and i shipped 4 items out .
Ive shipped well over 10,000 items with all the same info .
Bank , cc , address , all of it correct .
Just now after reading all of this thread and trying everything mentioned I noticed the (Old Style) button and switched back to the old style shipping experence/look and poof ,, works great .
Something is glitchy with their new page design imo .
Hope this helps .