Broken invoice

hepcatjive
Contributor
Contributor

I sent an invoice to somebody for a digital product. When they paid, two invoices showed up from their email and from 'John Doe'. I tried to accept and couldn't because my account is not verified. I tried to deny their payment but I did it from the wrong one. I still have a "payment pending" from the person and trying to edit it says it is already cancelled however they have not gotten their refund. I do not have the money to send them the refund regularly. I pretty much cannot interact with the "ghost" invoice.

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