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Account closed for being a "risk" but no other information provided

Contributor

Account closed for being a "risk" but no other information provided

I have an online business & also a storefront business. I have been in business for 3 years with a reputable business and a fully functioning LLC. 

 

I have used Paypal in the past. Recently, we relaunched our online store and began accepting Paypal. We had out first paypal order totaling $22. After Paypal verified this customer, we received an email that our account was a "risk" and had been closed. I have tried to reach out to Paypal with no further reply other than "paypal reserves the right to close any account reported to be involved in possible fraudulent or high-risk behaviour." 

 

However, I have done nothing high risk!! Has anyone experienced anything of this nature? It's incredibly frustrating that Paypal refuses to provide and legitimate evidence. 

3 REPLIES 3
Contributor

Re: Account closed for being a "risk" but no other information provided

My account closed with cash in it,
Contributor

Re: Account closed for being a "risk" but no other information provided

@kiptooj did you ever get a reason why? are you still closed? 

Contributor

Re: Account closed for being a "risk" but no other information provided

They very provided any further reason and it will take 180 days for me to access my cash