Wrong address on shipping label

Maggie217
Contributor
Contributor

I just paid for shipping & printed the shipping label, only to find out afterwards that it's the wrong address. How can I change/fix this asap?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Maggie217

 

Go to the postage transaction in your recent account activity and void the label by click on it. (Refund will take up to 21 days to be credited).

 

Go back to the payment transaction and click Print Another Label and double check the ship from and ship to addresses.

 

If that does not work use PayPal.com/shipnow


Kudos & Solved are greatly appreciated. 🙂
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Maggie217
Contributor
Contributor
I did do the void. Then went to post office and just done it from there. He received the item this past Fri. Thank you for your help
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NoPerspective
New Community Member

Had the same issue and that was not an option. There was no where to check that the shipping was correct. It just showed payment methods. 

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