Refund Shipping Label

saraheno
New Community Member

I have a service based business. I always make sure the invoice says "service" before I send it... but for some reason the last several transactions I have been charged for a shipping label?! Very frustrating because I do not ship anything and I am loosing money. Can I refund the "Print Label" option? AND how can I prevent this because it keeps happening. 

 

Thank you for helping!

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