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How to change/update the email recipients for Dispute notifications?

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This can be done directly within the Control Panel by following these steps: 

  1. Log into the Control Panel
  2. Navigate to Settings > Processing
  3. Scroll to Dispute Notifications 
  4. Click Options
  5. Choose or add an email address to receive dispute notifications 
  6. Click Add Recipient

Once the new email addresses have been added, the email recipients will receive all the dispute notifications for all of the merchant accounts that will generate a dispute notification.

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