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Bill Me Later dispute... What the Heck!??!

I paid with Bill Me Later on an item that I never received and I can't file a dispute through Ebay or PayPal for whatever reason.  There is a Dispute Form that I can use up my postage and mail in and that is just rediculous! 


Is there any other way to get a claim started?  If not, I will definitely be ENDING my Bill Me Later account..