Changing Credit Card's Billing Address Doesn't Work

vetes3
Contributor
Contributor

I needed to change my address on my credit card so that I could get a new PayPal debit card. I already called my credit card company and changed the address, but when I try to change it in PayPal, I get the following error:

 

"We were unable to verify the billing address for this credit card. Please enter the address where you receive billing statements for this credit card below. Please refer to the automatic email we have sent to assist you."

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1 REPLY 1

PayPal_Andy
Moderator
Moderator

vetes3- There's usually a delay between when you update that info with your credit card and when it's available for verification for us.  I would try it in a couple of days (if you haven't already 🙂 ), and it should work.

 

Andy

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