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This payment cannot be completed and your account has not been charged. Please contact your merchant for more information.
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I'm having exactly the same problem and though I keep trying, as advised, still unable to pay for my goods. What is happening???
Hi there Doyen,
This error message generally means that your card issuer is declining the payment, you can try 'More Funding Options' to attempt the payment with another card.
This is a UK Community Forum however so if your account is not registered to the UK I would suggest emailing customer service from your account as this will go straight to the correct department and they may be able to give you country specific information.
Im having the exact same problem - cannot make any purchases at all on eBay - and my account has no limits, i have a paypal balance and my credit card and bank account are goodRe: This payment cannot be completed and your account has not been charged.
paypal is becoming a real pain in the backside
Guys, I hope this can be helpful for everybody who is about to start to cry (as I was half an hour ago) because of this really not cooperative paypal payment system, and who might want to do other things while trying for hours to make it work:
Ok, when you are on the Checkout: Review order page click on continue
Next you are on the PayPal login site
Do NOT log in with your email etc, but click on “Don’t have a PayPal account” below
Type in a Debit or Credit card number which is NOT set up in or associated with one of your paypal accounts (there could be some hassle in finding a card number that is accepted, but just keep on trying, it should work! At least it did in my case with two different cards for two products…)
Which email address of yours you type in seems to be of no importance
Click on “Review and Continue”
Click on “Continue as Guest”
“Confirm and pay”
“Your payment has been executed” (hopefully)
If it works for you, please copy and paste this ‘manual’ onto other sites because it might be really helpful for others as well.
having the same problem here. still cannot pay the item. already canceled the first
transaction and repurchasing the same item. PLEASE PAY PAL TEAM HELP US SOLVE THIS PROBLEM !!!!!!!!!!!
Hi there tidobest,
We cannot give you any further advise than the above I am afraid. This error message generally means your card issuer is declining your payment.
You need to speak to them directly as to the reason they are not authorising these payments.