cancel
Showing results for 
Search instead for 
Did you mean: 

This payment cannot be completed and your account has not been charged. - WilliamHill

Options
Shorty1234
Contributor
Posted on

Hello.

 

I am trying to deposit some money into my William Hill account. I have enough funds in my paypal balance to cover the transaction but I keep getting the error message "This payment cannot be completed and your account has not been charged."

 

Any ideas? It worked fine yesterday using the same method, but today I just keep getting this error message.

 

Contacted William Hill and they said everything is fine at their end..

 

Thank you

4 REPLIES 4

This payment cannot be completed and your account has not been charged. - WilliamHill

Options
snowshoe
Frequent Advisor

Is your PayPal Account verified?

This payment cannot be completed and your account has not been charged. - WilliamHill

Options
Shorty1234
Contributor
Yep all Verified. Used the same method twice before, no idea why it wont work this time!

This payment cannot be completed and your account has not been charged. - WilliamHill

Options
Shorty1234
Contributor
Tried again this morning and getting the same error. Everything on my Paypal is verified and I have sent payments this way in the past without any problems. Really don't know what to do!

This payment cannot be completed and your account has not been charged. - WilliamHill

Options
PayPal_Sophie
Moderator

Hi Shorty1234,

 

Sorry to hear about this. If you're still having this issue I'd recommend contacting Customer Support directly with this. We can then look at your account specifics and see what we can do to resolve this for you.

 

Thanks,

Sophie

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.