Sold an item for first time! Transaction says Complete but didn't received money. Help me please

jhiana
Contributor
Contributor

Right after my item sold the buyer paid it straight away, on ebay it says paid and on paypal transaction complete but no money! What will i do to get my money?? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Have you bought anything and used paypal to pay for it SINCE the payment went in to your account?

 

Cus if so then paypal always take from funds in your paypal balance rather than your normal funding source when you buy things if there are funds in that balance.

 

To check to go any recent transactions and click on the word details and scroll down and see how the payment was funded, odds are one of them was using your payment from the buyer. 


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Kudos / Solution appreciated.
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