Refund back to credit card

oj08
New Community Member

I need to refund an overpayment amount back to the customer's credit card. How do I go about this?

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

If you issue a refund then it automatically goes back to the funding source of the original payment.

 

So if the buyer funded their paypal payment with a debit or credit card then it won't go back to their paypal balance it will go direct  to their card but takes about a week to process through to a bank account and a bit longer to a c.c. sometimes.


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