Pending payment on Ebay *help please*

Chrissy987
New Community Member

hiya

I have a buyer who has brought two items from me,

Ebay says there payment is pending but it shows no sign on my papal account?

 

Any solutions

 

Thanks

 

 

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sarahrajalingam
New Community Member

THANKS sooo much! 

This was the perfect solution! 

View solution in original post

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173 REPLIES 173

jondoc51
Contributor
Contributor

Hi I`m having the same problem.

 

I`ve been with ebay about 8 years.

 

I`ve got 5 buyers who`ve paid hrough Ebay, but the payments are being held up to Paypal for some reason.

 

This is causing me no end of problems.

 

First time it`s happened to me.

 

John

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LittleAngel
New Community Member

Hi,

I've got the same problem and don't know what to do. This is first time it happend to me.

Can somebody help please,

 

 

 

Thank you

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quiksilver1979
New Community Member

I have the same issue, Paypal initially said it was fraud, then they said I should 'claim my payment', there's an option on eBay to claim my payment but this just logs me into my paypal account, where there is no sign of any funds!!

 

The buyer is chasing up his payment and I don't know what else to do!

 

Can anyone answer this?

 

Ta.

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jondoc51
Contributor
Contributor

 I cannot "accept" payments from my winning bidders through the get payment option on Ebay. Because for some reason my email address has been messed up.  I`ve contacted the buyers to cancel payment through Ebay and pay direct through the Paypal website.

 

This has worked for 8 out of 10 buyers.

 

Hope this helps.

 

John

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c-a-r-o
New Community Member

I'm having same problem - payment initiated by buyer on 2nd Sept and is still not received in my paypal account. Also link from ebay to paypal says INVALID. I am confused and desperately need help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

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patricial
Contributor
Contributor

My buyer has "payment pending" when sending me payment for an item she has bought from me.What do I do,send or wait?

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PayPal_Siobhán
Moderator
Moderator

Hi patricial, 

 

Welcome to the community. 

 

We don't recommend sending the item until you can see the funds in your PayPal balance. Check with your buyer to see what email address the payment has been sent to, if it is not active and confirmed on your PayPal account this could be the reason the payment is pending. 

 

Alternatively, it would be an issue from your buyers side and we would suggest they contact us directly so we can help with this payment. 

 

Siobhan 

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Hanzoman
New Community Member
Hi, I'm a buyer and my payment is still pending. Help?
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minty1
Advisor
Advisor

Hi Hanzoman

 

Sounds like it could be a problem with the sellers email address

Tell them to do this:-

 

Go to your ebay sold page find the transaction and click "more actions" at the side

Click "sell similar" scroll down and double check your ppal email address is correct without any spelling mistakes on your listings

If its wrong try adding that one to your ppal and see if the money comes thru

If the money doesnt come thru come back for more advice

 

Ask if their ppal acc  is linked to their  ebay acc?

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