Payment pending

Emarla
Contributor
Contributor
Hi I've had two ladies try to pay through PayPal and its saying pending in both I have checked to make sure my email is correct and it is. Can anyone help? Thanks x
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Emarla
Contributor
Contributor
Yes it's spelt correctly :S x
Login to Me Too

PayPal_Siobhán
Moderator
Moderator

Hi there Emarla, 

 

Go to your account and click on 'History', you can then search transactions. 

 

Is your payment showing as 'Unclaimed'? If so you need to 'accept' the payment before it is credited to your balance. 

 

Siobhán 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.