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Not able to recieve payments

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JmanK
Member
Posted on

Hey, I have a master card that I have been using to recieve payments. My mastercard expires and all the sudden I cant recieve payments. Thing is, I think the mastercard I used was made through paypal or something, how do I renew it or how do I make it so I can recieve payments again? Thanks in advance for the help!

2 REPLIES 2

Not able to recieve payments

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snowshoe
Frequent Advisor

There should be a number on the back of the card you can call for assistance.

Not able to recieve payments

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PayPal_Sophie
Moderator

Hi JmanK,

 

Welcome to the community forum! As snowshoe advised, you should contact your card issuer directly regarding any specific issues you are having with your card.

 

If you are still experiencing issues with receiving money to your PayPal account as a result of this, you may also need to contact PayPal Customer Support directly for assistance. You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged into your account.

 

Thanks,

Sophie

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