No record of sent payment

Hotpink
Contributor
Contributor
There was a payment taken from my bank account from PayPal but there is no record of it on my PayPal account! Can any1 help pls???
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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Hotpink, 

 

Is it possible that you may have paid for an item using a guest account with PayPal?. A guest account is where you pay for an item using PayPal but do not log in to your PayPal account. I would recommend that you contact us by phone so we can assist you in locating the transaction. 

 

To contact us please click on the contact us page and the bottom of every PayPal page. 

 

Paula 

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