Invoice cancellation message

SnapperPhilBS11
Contributor
Contributor

I have just had to cancel an invoice as the customer wasn't happy about paying for my services as a photographer until she saw the results. I typed a message on the cancellation page (twice, because the site timed out) and on the second attempt I copied the message. When the site timed out a second time, I pasted the message into the window but forgot to tick the 'Send me a copy' box. is there any way that I can retrieve that message. The computer I was using is now switched off, so I can't paste it into another document.

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there SnapperPhilBS11,

 

You should be able to go to your PayPal account and click on 'History' near the top of the page.

 

Once you locate the Invoice click on 'details' and you will see details of your message.

 

Siobhán

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