If someone sends money through Family and Friends option can they charge back?

ReeceH
New Community Member

Hello, I was wondering if poeple can charge back on family/ friends optiion because some guy says he cant chargeback on me, im selling an virtual item.

 

Thanks

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4 REPLIES 4

ReeceH
New Community Member

EDIT: He is paying with a bank wire

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robdevil
Contributor
Contributor

He cant open dispute like not received or not described. But he still can claim unautorised transaction. 

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PayPal_paula
Moderator
Moderator

Hi ReeceH,

 

robdevil is correct. As there is no PayPal Buyer Protection on personal payment (friends and family) a dispute for non receipt of an item or a dispute for an item significantly not as described cannot be opened. However It is possible to open a claim for an unauthorised transaction.

 

Also, I would advise that if you are selling virtual items then you would not be covered under our Seller Protection Policy.

 

I hope this helps and if you have any more questions just let us know.

 

Paula

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stephanietheone
Contributor
Contributor

what if they sent money from the Same computer over 7 times should they beable to charge back still?

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