Error messge

Lew15da
Contributor
Contributor

I keep getting this error message when trying to pay for items which I havent had before - any help would be great

 

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow

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3 REPLIES 3

PayPal_lucy
Moderator
Moderator

Hey there Law15da,

 

Welcome back to the forum.

 

This sounds like the seller may be having issues with their own account.

Some limitations can stop a seller from receiving.

 

Have you tried to contact the seller at all? If so what did they say?

 

If not, try and let us know how you get on. 

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Lew15da
Contributor
Contributor

I can pay for my items using my debit card or credit card but not my paypal account. 

 

Your email message states to

  • Log on to PayPal Community.
  • Click My Profile.
  • Click the Subscriptions & Bookmarks tab.
  • Change your settings and click Save Changes.

 

Can you let me know which part I need to change in the settings before I click save changes

Thanks

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Lew15da
Contributor
Contributor

This is the full message I am getting when I try to pay via paypal only

 

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.

 
Return to merchant

At this time, we are unable to process your request. Please return to and try another option.

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