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Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A session on Friday, November 9th, from 4-5pm GMT.
Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the session is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board. As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.
How Community Q&A session works:
The session opens at 4pm GMT. Once it is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.
In order to post a question, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe.
During the Q&A session, PayPal Moderators will answer general PayPal questions in real-time.
At 5pm GMT, the session will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.
Please feel free to RSVP to the Q&A session by clicking "Me too" at the bottom of this post. See you then!
Hello I would like help with setting up a button that allows customers to pay in 3 installments. Thank you
Welcome to our Q&A session!
The installment plan is part of our Enhanced Recurring Payments service. This is a premium option for PayPal Payments Standard merchants who use Recurring Payments and Subscriptions. Installment Plans – similar to a flexible payment plan that allows your customer to make a purchase from you and pay you in 4 or fewer installments. The advanced features in our Installment Plans allow you to sell a product, and then charge up to four installments within 12 months. Subscriptions and Recurring Payments are only available for Business accounts. Enhanced Recurring Payments is available only in the USA, Canada , the UK and Australia. You will find detail here on how to integrate recurring payment in the PayPal Checkout.
If you need a more tailored product you can contact our Merchant Technical Support team here.