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PayPal Community Q&A - November 9, 2018 - Closed


PayPal Community Q&A - November 9, 2018 - Closed

Hey everybody!


Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A session on Friday, November 9th, from 4-5pm GMT.


Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the session is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.


How Community Q&A session works:


The session opens at 4pm GMT. Once it is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.


In order to post a question, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe. Smiley Happy 


During the Q&A session, PayPal Moderators will answer general PayPal questions in real-time. 


At 5pm GMT, the session will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.


Please feel free to RSVP to the Q&A session by clicking "Me too" at the bottom of this post.  See you then!




Re: PayPal Community Q&A - November 9, 2018 - Open

Hi everybody!


Today's Community Q&A is now open and unlocked! 


Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.


Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This event is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 




If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Re: PayPal Community Q&A - November 9, 2018 - Open

Hello I would like help with setting up a button that allows customers to pay in 3 installments. Thank you


Re: PayPal Community Q&A - November 9, 2018 - Open

Hi @HeartfulJosie


Welcome to our Q&A session!


The installment plan is part of our Enhanced Recurring Payments service. This is a premium option for PayPal Payments Standard merchants who use Recurring Payments and Subscriptions. Installment Plans – similar to a flexible payment plan that allows your customer to make a purchase from you and pay you in 4 or fewer installments. The advanced features in our Installment Plans allow you to sell a product, and then charge up to four installments within 12 months. Subscriptions and Recurring Payments are only available for Business accounts. Enhanced Recurring Payments is available only in the USA, Canada , the UK and Australia. You will find detail here on how to integrate recurring payment in the PayPal Checkout.

If you need a more tailored product you can contact our Merchant Technical Support team here.