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Is there an update for the several users that are getting the "Something went wrong on our end error" When trying to Confirm our emails.
Welcome to our Community Q&A session!
Regrettably, we do sometimes have technical errors or bugs happening in our system, but I am sure our technical team are working on this issue as a high priority. Unfortunately, I do not have a timeframe for the resolution of this issue. I would suggest when this is resolved before trying to confirm the email, that you clear the cache and cookies on your browser to avoid further errors or delays.
I have cleared cookies and cache and reached out to support and the issue is still on-going. According to the AskPaypal help account on twitter it is a on-going issue for multiple users, I was just wondering if you had a potential update about the problem, thank you for your response!
I understand the frustration this issue is causing you, but I can assure you it has been prioritised. But, I do not have any progress update to share at this moment. I am sure it will be resolved quite soon.
I have been getting a "sorry something went wrong on our end" error when I try to confirm an email address for paypal, It then directs me to try again later and will not let me verify any emails I try, I looked at the Paypal help twitter and it seems like several others are having this issue, can you provide a update to this error message, and do you know when customers should be able to confirm emails again?