PayPal Community Q&A - May 29, 2019 - Closed

[PayPal_JonK]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A on Wednesday, May 29nd, from 1-2 pm PT (4-5 pm ET).

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the Q&A is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board. As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Q&A works:

The Q&A opens at 1 pm PT. Once the Q&A is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the Q&A, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe.  

During the Q&A, PayPal Moderators will answer general PayPal questions in real-time.

At 2 pm PT, the Q&A will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the Q&A by clicking "Me too" at the bottom of this post. See you then!

Cheers! 

 - Jon K

[JokerLizzie]

If I tried/try to add a card to an account that is limited will that cause it to be unusable for new accounts?

[PayPal_AshleyM]

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@JokerLizzie wrote:

If I tried/try to add a card to an account that is limited will that cause it to be unusable for new accounts?

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Hi @JokerLizzie,

Great question! If you're able to add the card, yes, it will be locked on that account and will be unable to be used.

As a side note, if you've been permanently restricted from using PayPal, we typically do not allow you to create new accounts unless stated otherwise in very specific situations. Please know that if you do create another account and you were not given permission to do so, your new account will be restricted as well, as a permanent restriction from our team means that we are no longer doing business with you as a customer and you are no longer able to use our services.

- Ashley M

[PayPal_JonK]

Thank you to everyone for participating in this week's Q&A session!

The weekly Q&A session is now closed. All thread content will remain viewable, but locked. Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, May 31st at 4pm GMT, or next week on Wednesday, June 5th at 1pm PT. We'd love to meet you!

See you then!

 - Jon K