PayPal Community Q&A - March 27, 2019 - Closed

[PayPal_AshleyM]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A on Wednesday, March 27th, from 1-2 pm PT (4-5 pm ET).

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the Q&A is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board. As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Q&A works:

The Q&A opens at 1 pm PT. Once the Q&A is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the Q&A, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe. Smiley Happy

During the Q&A, PayPal Moderators will answer general PayPal questions in real-time.

At 2 pm PT, the Q&A will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the Q&A by clicking "Me too" at the bottom of this post. See you then!

- Ashley M

[PayPal_Olivia]

Hi everybody!

Today's Community Q&A is now open and unlocked! 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This event is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 

Olivia

[lizhenquan]

Hi, Olivia (?).

I am unable to receive money from a friend. How do I confirm my primary email address that I used?

Thanks.

[PayPal_Olivia]

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@lizhenquan wrote:

Hi, Olivia (?).

I am unable to receive money from a friend. How do I confirm my primary email address that I used?

Thanks.

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Hi @lizhenquan,

Thank you for joining the Q&A! Please follow these steps to confirm your primary email address.

I hope this helps!

Olivia

[robboy123]

Can I send money directly from my Paypal account to my Venmo account? If I have a balance in one, can I send through the other or would it have to go back through my bank?

[PayPal_Olivia]

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@robboy123 wrote:
Can I send money directly from my Paypal account to my Venmo account? If I have a balance in one, can I send through the other or would it have to go back through my bank?

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Hi @robboy123,

Thank you for joining the Q&A!

At this time, it is not possible to send from PayPal into your Venmo account. We appreciate your interest in new features. We are always looking for ways to expand the capabilities of PayPal accounts. To see new announcements as they happen, please take a look at our PayPal Blog. 

Thank you!

Olivia

[PayPal_Olivia]

Thank you to everyone for participating in this week's Q&A session!

The weekly Q&A session is now closed. All thread content will remain viewable, but locked. Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, March 29th at 4pm GMT, or next week on Wednesday, April 3rd at 1pm PT. We'd love to meet you!

See you then!

Olivia