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PayPal Community Q&A - December 26, 2018 - Closed

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Moderator

PayPal Community Q&A - December 26, 2018 - Closed

Hey everybody!

 

Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A on Wednesday, December 26th, from 1-2 pm PT (4-5 pm ET).

 

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the Q&A is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board. As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

 

How Community Q&A works:

 

The Q&A opens at 1 pm PT. Once the Q&A is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

 

In order to post in the Q&A, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe. Smiley Happy

 

During the Q&A, PayPal Moderators will answer general PayPal questions in real-time.

 

At 2 pm PT, the Q&A will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

 

Please feel free to RSVP to the Q&A by clicking "Me too" at the bottom of this post. See you then!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
6 REPLIES 6
Moderator

Re: PayPal Community Q&A - December 26, 2018 - Open

Hi everybody!

 

Today's Community Q&A is now open and unlocked! 

 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

 

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This event is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Member

Re: PayPal Community Q&A - December 26, 2018 - Open

Hello, do you have the option to close the open batch via the API instead of waiting for payPal's system to close it on their own?

 

If yes, the next question would be if the automatic batch-closing could be disabled, so that the merchant doesn't get 2 batches daily. 

 

Our goal is to close the batch earlier in the day so that the merchant gets next day funding.

 

Thank you

Moderator

Re: PayPal Community Q&A - December 26, 2018 - Open


@Fleziel wrote:

Hello, do you have the option to close the open batch via the API instead of waiting for payPal's system to close it on their own?

 

If yes, the next question would be if the automatic batch-closing could be disabled, so that the merchant doesn't get 2 batches daily. 

 

Our goal is to close the batch earlier in the day so that the merchant gets next day funding.

 

Thank you


Hi @Fleziel,

 

Thank you for joining our weekly Q&A. I regret that the Merchant Technical Support moderators are not participants during our weekly event. Please take a look in the Merchant Integration Technical Support Community to see if there's a post that already exists that answers your question, or post your question in that section of the community to reach the experts who would be able to provide assistance. 

 

I hope you find an answer quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
New Community Member

Re: PayPal Community Q&A - December 26, 2018 - Open

So I purchased from google store on Saturday. Paypal finally said transaction complete today. Will fund be moved from my bank account tonight/tomorrow morning?
Moderator

Re: PayPal Community Q&A - December 26, 2018 - Open


@Src1127 wrote:
So I purchased from google store on Saturday. Paypal finally said transaction complete today. Will fund be moved from my bank account tonight/tomorrow morning?

Hi @Src1127,

 

Thank you for joining the chat. When the transaction is marked complete on your end, the funds are requested from your bank via the ACH system. The estimated time frame for the bank to fund the transaction is different in various countries. It can take a few days or more for the bank to send the funds.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Moderator

Re: PayPal Community Q&A - December 26, 2018 - Closed

Thank you to everyone for participating in this week's Q&A session!

 

The weekly Q&A session is now closed. All thread content will remain viewable, but locked. Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

 

If you missed chatting with us today, please come back Friday, December 28th at 4pm GMT, or next week on Wednesday, January 2nd at 1pm PT. We'd love to meet you!

 

See you then!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.