cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal Community Q&A - December 12, 2018 - Closed

Highlighted
Moderator

PayPal Community Q&A - December 12, 2018 - Closed

Hey everybody!

 

Join the PayPal Community Forums moderation team in our semi-weekly Community Q&A on Wednesday, December 12th, from 1-2 pm PT (4-5 pm ET).

 

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the Q&A is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

 

How Community Q&A works:

 

The Q&A opens at 1 pm PT. Once the Q&A is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

 

In order to post in the Q&A, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe. Smiley Happy 

 

During the Q&A, PayPal Moderators will answer general PayPal questions in real-time. 

 

At 2 pm PT, the Q&A will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

 

Please feel free to RSVP to the Q&A by clicking "Me too" at the bottom of this post.  See you then!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
7 REPLIES
Moderator

Re: PayPal Community Q&A - December 12, 2018 - Open

Hi everybody!

 

Today's Community Q&A is now open and unlocked! 

 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

 

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This event is a regular feature every Wednesday from 1pm to 2pm PT and Friday from 4pm to 5pm GMT, so if you missed us this time, please feel free to stop by in the future! 

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Volunteer Advisor

Re: PayPal Community Q&A - December 12, 2018 - Open

Hi! I'm Niclas and I'm one of Germanys most active and helpful PayPal-Community-Members. I'd love to mention my voluntary activity on my CV and I'd be so thankful if you could issue me a certificate or something similar to confirm this volunteer work. Can you tell me a way how to reach the german marketing department, so I can get things started? Many Thanks.
Moderator

Re: PayPal Community Q&A - December 12, 2018 - Open


@niclasreich wrote:
Hi! I'm Niclas and I'm one of Germanys most active and helpful PayPal-Community-Members. I'd love to mention my voluntary activity on my CV and I'd be so thankful if you could issue me a certificate or something similar to confirm this volunteer work. Can you tell me a way how to reach the german marketing department, so I can get things started? Many Thanks.

Hey @niclasreich,

 

We're very pleased that you're participating; Volunteer Advisor status is something that is achieved through regular participation over a long period of time. We are grateful for all your hard work and contributions. Although we don't currently issue certificates, we sincerely appreciate your time and assistance related to the community forum.

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
New Community Member

Re: PayPal Community Q&A - December 12, 2018 - Open

Hello! Sorry if I'm doing this wrong; I don't see the "post a topic" option, so I clicked "reply"... my question is, if I select PayPal as the payment option for an online purchase, does it take a bit longer for the retail company to process my payment than it would if I used my credit card (and thereby delaying the shipment of my package while processing)? 

Moderator

Re: PayPal Community Q&A - December 12, 2018 - Open


@jenpotter73 wrote:

Hello! Sorry if I'm doing this wrong; I don't see the "post a topic" option, so I clicked "reply"... my question is, if I select PayPal as the payment option for an online purchase, does it take a bit longer for the retail company to process my payment than it would if I used my credit card (and thereby delaying the shipment of my package while processing)? 


Hi @jenpotter73,

 

Thank you for joining our Q&A! Posting a topic is how you start a new thread in the community. Replying here is now you participate in the event! Smiley Happy

 

A merchant should process your payment in the same amount of time regardless of whether you pay through PayPal or any other method. The only potential reason why a seller would delay fulfillment would be if the method of payment through PayPal is eCheck. eCheck is the payment method used if there is no backup payment method on file for a bank-funded purchase. In that case, a seller would hold the order until the payment cleared. If you use a bank on your account with a card as a backup method on file, or if you use a card on your account, the payment would be instant and the seller would fulfill the order as quickly as they would with any other way of receiving payment outside of PayPal.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
New Community Member

Re: PayPal Community Q&A - December 12, 2018 - Open

Perfect! Thank you, Olivia!

Moderator

Re: PayPal Community Q&A - December 12, 2018 - Closed

Thank you to everyone for participating in this week's Q&A session!

 

The weekly Q&A session is now closed. All thread content will remain viewable, but locked. Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

 

If you missed chatting with us today, please come back Friday, December 14th at 4pm GMT, or next week on Wednesday, December 19th at 1pm PT. We'd love to meet you!

 

See you then!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.