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PayPal Community Chat - September 12, 2018 - Closed

Moderator

Re: PayPal Community Chat - September 12, 2018 - Open


@Nany1 wrote:

my account has been limited since longer than 180 days so now i want to get my reserved balance out of my paypal and transfer it to another paypal account but customer service are not relying to me anymore


Hi @Nany1,

 

I had another thought. If you're trying to transfer the balance to another account, that may be a problem. Have you been given permission to open another account? If not, the new account is potentially in violation of the User Agreement, which specifies that it is not permitted to open another account to circumvent a restriction on an existing account. If you do have a non-compliant account open, I would recommend closing it as soon as possible to prevent further issue.

 

Olivia

 

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Contributor

Re: PayPal Community Chat - September 12, 2018 - Open

no, i asked to to transfer my funds to a friend's paypal account and this was option paypal told me after 180 days were over

Moderator

Re: PayPal Community Chat - September 12, 2018 - Open


@Nany1 wrote:

no, i asked to to transfer my funds to a friend's paypal account and this was option paypal told me after 180 days were over


Hi @Nany1,

 

I'm sorry that there is any confusion. A request to transfer funds to a friend's account from a limited account would likely not be honored. The withdrawal methods described in the email that was sent when the 180 day mark was reached would be the only options.

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Moderator

Re: PayPal Community Chat - September 12, 2018 - Open

Thank you to everyone for participating in this week's chat session!  

 

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

 

If you missed chatting with us today, please come back Friday, September 14th at 4pm GMT, or next week on Wednesday, September 19th at 1pm PT. We'd love to meet you!

 

See you then!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.