PayPal Community Chat - October 5, 2018 - Closed

[PayPal_Martin]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Friday, October 5th, from 4-5pm GMT.

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Chat works:

The chat opens at 4pm GMT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe.  

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

At 5pm GMT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

Martin.

[PayPal_Martin]

Response sent already. 

[Ovuxz]

thank you may you please be able to update me because i really would like this username i just dont understand whats going on ?

[PayPal_Martin]

Hi @RMutimba,

I am sorry to see you are having issues receiving a payment. It sounds like you have reported the issue correctly with our Customer Support team.  Unfortunately, we cannot provide account specific information or take any direct action on an account through contacts on this Forum. 

I am sure our Support will update you on this issue once it is resolved. All updates on such issues are sent to the primary email address linked to the account. 

Please continue to contact our support or try by Facebook or Twitter.

Thanks

Martin

[PayPal_Martin]

Thank you to everyone for participating in this week's chat session!  

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Wednesday, October 10th at 1pm PT, or next week on Wednesday, October 12th at 4pm GMT. We'd love to meet you!

See you then!

Martin