PayPal Community Chat - October 3, 2018 - Closed

[PayPal_AshleyM]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Wednesday, October 3rd, from 1-2 pm PT (4-5 pm ET).

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board. As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Chat works:

The chat opens at 1 pm PT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe. Smiley Happy

During the chat, PayPal Moderators will answer general PayPal questions in real-time.

At 2 pm PT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post. See you then!

- Ashley M

[JayCole1]

Im in the US but i have my money in my paypal account but cant transfer it to my bank account or my debit card and i bank with USAA

[PayPal_Olivia]

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@JayCole1 wrote:
Im in the US but i have my money in my paypal account but cant transfer it to my bank account or my debit card and i bank with USAA

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Hi @JayCole1,

I apologize for any confusion. I thought that you were trying to transfer funds into your PayPal account from your bank. I now understand that you are withdrawing funds from your PayPal account to your bank.

The messaging that you have described is still very likely due to the system detecting risk associated with the withdrawal. To be more certain, you can contact customer service so a teammate can look into the specifics of what's happening. To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.

Olivia

[oKenneth]

Yo I just put in 200$ into a pre paid paypal card and im so angry Its not allowing me to activate it someone please help me please!

[PayPal_Olivia]

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@oKenneth wrote:

Yo I just put in 200$ into a pre paid paypal card and im so angry Its not allowing me to activate it someone please help me please!

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Hi @oKenneth,

I'm sorry to hear that you're having difficulty activating your PayPal Prepaid card. I regret that I am unable to provide any sort of account-specific assistance here. Please contact the phone number listed on that card for assistance.

Olivia

[oKenneth]

You think they can refund my **bleep** back at the rite aid I bought this at because this is very stressful and I worked my **bleep** off for those 200..I feel like such a loser 

[PayPal_Olivia]

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@oKenneth wrote:

You think they can refund my **bleep** back at the rite aid I bought this at because this is very stressful and I worked my **bleep** off for those 200..I feel like such a loser 

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Hi @oKenneth,

I understand that this has been frustrating. Please make sure that your posts adhere to the community guidelines, in order to ensure that you are able to continue to use this platform for communication. 

I don't believe that a retailer can issue a refund for a purchased PayPal Prepaid card. Please contact the number on the card for assistance for any questions not answered in this FAQ. 

Olivia

[PayPal_Olivia]

Thank you to everyone for participating in this week's chat session!  

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, October 5th at 4pm GMT, or next week on Wednesday, October 10th at 1pm PT. We'd love to meet you!

See you then!

Olivia