PayPal Community Chat - May 2, 2018 - Closed

PayPal_Olivia
Moderator
Moderator

Hey everybody!

 

Join the PayPal Community Forums moderation team in our Community Chat on Wednesday, May 2nd, from 1-2 pm PT (4-5 pm ET).

 

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

 

How Community Chat works:

 

The chat opens at 1 pm PT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

 

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe. Smiley Happy 

 

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

 

At 2 pm PT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

 

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too
24 REPLIES 24

PayPal_Olivia
Moderator
Moderator

Hi everybody!

 

Today's Community Chat is now open and unlocked! 

 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

 

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.  This chat is a regular feature every Wednesday from 1pm to 2pm PT, so if you missed us this week, please feel free to stop by in the future! 

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

chansamone
Contributor
Contributor

How do I get on the chat to ask a question?

Login to Me Too

PayPal_Olivia
Moderator
Moderator

@chansamone wrote:

How do I get on the chat to ask a question?


Hi @chansamone,

 

Welcome to the chat! You're in the right place! Just post a question in this thread and I'll answer it. 🙂

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

chansamone
Contributor
Contributor

I just received a letter saying Pay Pal credit is being taken over by Synchrony Bank. How will my no interest promo purchases be affected? Will  they be interest free until paid or not?

Login to Me Too

PayPal_Olivia
Moderator
Moderator

@chansamone wrote:

I just received a letter saying Pay Pal credit is being taken over by Synchrony Bank. How will my no interest promo purchases be affected? Will  they be interest free until paid or not?


Hi @chansamone,

 

That's a great question! Questions regarding PayPal Credit should be addressed to the experts at the number listed at the bottom of this FAQ

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

chansamone
Contributor
Contributor

Unfortunately, no number or FAQs link. Guess I'll just wait and see what happens.

Thanks

Login to Me Too

PayPal_Olivia
Moderator
Moderator

@chansamone wrote:

Unfortunately, no number or FAQs link. Guess I'll just wait and see what happens.

Thanks


Hi @chansamone,

 

I'm sorry for any confusion. Does the link to the FAQ in the previous post bring up a Frequently Asked Questions page? The final paragraph should have a phone number in it. I regret that I cannot post the number here, as phone numbers are not permitted in the community. 

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

samsam1010
Member
Member

I was trying to withdrawal from my account, but every time I try, it said I have a limit on my account, but when I clicked on the limitation, it says Your withdrawal limit has been removed. But, is been hours after this message, I still have a withdrawal limit on my account. 

Login to Me Too

PayPal_Olivia
Moderator
Moderator

@samsam1010 wrote:

I was trying to withdrawal from my account, but every time I try, it said I have a limit on my account, but when I clicked on the limitation, it says Your withdrawal limit has been removed. But, is been hours after this message, I still have a withdrawal limit on my account. 


Hi @samsam1010,

 

I'm so sorry to hear that you're having difficulty withdrawing! The issue you describe will need the intervention of a customer support representative to look into your account and make any necessary adjustments. You can reach customer support by Facebook, Twitter, or phone or email.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.