PayPal Community Chat - July 4, 2018 - Closed

[PayPal_AshleyM]

Hey everybody!

Join the PayPal Community Forums moderation team in our semi-weekly Community Chat on Wednesday, July 4th, from 1-2 pm PT (4-5 pm ET).

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the chat is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Chat works:

The chat opens at 1 pm PT. Once the chat is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post in the chat, you must be a PayPal Community member. If you'd like email updates on the chat, click the "Options" menu and select Subscribe.  

During the chat, PayPal Moderators will answer general PayPal questions in real-time. 

At 2 pm PT, the chat will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the chat by clicking "Me too" at the bottom of this post.  See you then!

[emile_s]

Thank you very much!

[PayPal_AshleyM]

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@emile_s wrote:

Thank you very much!

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@emile_s,

You're most welcome. 🙂 Have a great rest of your day!

- Ashley M

[taytay2018]

well i guess i was wondering when the temporary hold on my walmart.com purchase would fall off, made  the purchase with my paypal card, and i am supposed to be getting refunded for most of the order because walmart cancelled 2 of the 3 items i ordered, i was kinda hoping to use the money i was supposed to be getting back to celebrate today

[PayPal_AshleyM]

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@taytay2018 wrote:

well i guess i was wondering when the temporary hold on my walmart.com purchase would fall off, made  the purchase with my paypal card, and i am supposed to be getting refunded for most of the order because walmart cancelled 2 of the 3 items i ordered, i was kinda hoping to use the money i was supposed to be getting back to celebrate today

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Hey @taytay2018,

Great question! Refunds typically take 3-5 business days to process. Is it a PayPal credit card or a PayPal Debit MasterCard? If it's a credit line, it may take up to 30 days to reflect. If you don't see the funds coming through within 3-5 business days on a Debit MasterCard, you'll want to contact us so that we can look into the issue. Hopefully this helps!

- Ashley M

[PayPal_AshleyM]

Thank you to everyone for participating in this week's chat session!  

The weekly chat session is now closed.  All thread content will remain viewable, but locked.  Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

If you missed chatting with us today, please come back Friday, July 6th at 4pm GMT, or next week on Wednesday, July 11th at 1pm PT. We'd love to meet you!

See you then!

- Ashley M